Legal

Privacy Policy

Effective Date: April 5, 2026  ·  Detecting LLC

1. Overview

Detecting LLC ("we," "our," or "the Company") is a licensed electrical contracting company founded in 2008 and operating in Virginia, Maryland, and Washington DC. We are committed to protecting the privacy of personal information in our care.

This privacy policy explains what data we collect through our company website (detectingllc.com) and any service inquiry forms, how we use it, how we protect it, and your rights regarding your information.

We do not operate a consumer-facing application. Our internal business management tools are used exclusively by company principals and are not covered by this public policy.

2. Data We Collect

We collect only what is necessary to respond to service inquiries and operate our business:

  • Contact form submissions — name, email address, phone number, and the details of your service inquiry, submitted voluntarily through our website.
  • Estimate requests — property address, type of work, and any details you choose to share about your electrical project.
  • Communications — emails or messages you send us directly.

We do not use tracking cookies, analytics platforms, third-party advertising tags, or any form of behavioral tracking on this website.

3. How We Use Data

  • To respond to your service inquiry or estimate request.
  • To schedule and coordinate electrical work at your property.
  • To send invoices and communicate about completed work.
  • To follow up on open inquiries or provide service updates.

We do not sell, rent, share, or use your personal information for marketing purposes. We do not send unsolicited emails or promotional communications.

4. Data Sharing

We share your information only when necessary to operate our business:

  • Microsoft — we use Microsoft 365 for email and internal communication. Emails you send us are processed through Microsoft's servers.
  • No other third parties receive your personal data from our systems. We do not use CRM platforms, marketing tools, or data brokers.

5. Data Security

We take reasonable steps to protect the information you share with us:

  • All data transmitted to and from our website is protected using TLS/HTTPS encryption.
  • Access to internal systems is restricted to authorized company personnel and protected by multi-factor authentication.
  • We do not store payment card information — payments are handled directly by our payment processor.

No method of transmission over the internet is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

6. Data Retention & Deletion

We retain your information only as long as necessary:

  • Contact form and estimate inquiries — retained for 1 year or until the inquiry is resolved, whichever comes first.
  • Client and invoice records — retained for 7 years to meet standard business and tax record requirements.
  • Email correspondence — retained in line with our standard email retention practices.

When data is no longer needed, it is permanently deleted from our systems. You may request deletion of your information at any time (see Your Rights below).

7. Your Rights

You have the right to:

  • Access — request a copy of the personal information we hold about you.
  • Correction — request that we correct inaccurate or incomplete information.
  • Deletion — request that we delete your personal information, subject to any legal retention requirements.
  • Opt out — request that we stop contacting you for any purpose.

To exercise any of these rights, contact us at office@detectingllc.com. We will respond within 30 days.

8. Contact Us

If you have questions or concerns about this privacy policy or how we handle your information, please contact us:

This policy was last updated on April 5, 2026. We may update it from time to time — material changes will be reflected with a new effective date at the top of this page.